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Customer Operations Platform

INPLICOM

Operations that stay
connected.

Customer conversations, AI workforce, and business systems in one calm control surface — trained on what you sell.

Start free 14-day trial
  • Faster support
  • Unified operations
  • Enterprise ready
Try it

Point INPLICOM at your site

Build a live sandbox agent from your public pages — no signup required for the first run.

Next: we index public pages and open a claim link for your sandbox agent. You can keep testing before creating an account.

How it works

From your sources to resolved work

Four steps. No theatre — INPLICOM stays honest about what is verified, what needs approval, and what is waiting on a connected service.

  1. Connect your knowledge

    Point INPLICOM at your site, files, and catalogue so replies start from what you actually sell and support.

  2. Answer from your sources

    Assistants reply with citations from indexed material — not generic chatbot filler.

  3. Hand off when needed

    When a person is required, the thread stays whole: context, status, and next action visible. States stay honest — Needs your approval, waiting for connected service.

  4. Run ops in one workspace

    Inbox, workforce, automations, and connected systems share one calm control surface for your organisation.

Platform

What INPLICOM covers

Support, AI workforce, and connected systems in one workspace — not a standalone chat widget.

Knowledge

Index websites, PDFs, catalogues, and corrections so answers stay on your source of truth.

Universal inbox

Human and agent replies in one thread with live takeover when a person is needed.

Voice

Natural spoken sessions that reuse the same knowledge and guardrails as text.

AI Workforce

Specialist agents with approvals, receipts, and clear ownership of each task.

Automations

Flows that trigger on real events — not decorative diagrams.

Developer tools

Approved assistants can work in the same workspace as your team, with access you control.

Who it's for

Built for real operating environments

One INPLICOM platform with clear emphasis for commerce, services, SaaS, and marketplaces.

Trust

Trust, explained plainly

INPLICOM is operated by OFIN LTD. Privacy controls and published legal documents you can review before you buy.

Privacy defaults

Visitor erasure, PII scrubbing options, and no foundation-model training on your conversations by default.

Operator accountability

INPLICOM is operated by OFIN LTD — published entity, terms, and processing documents you can review before you buy.

Published legal docs

Privacy Policy, DPA, and sub-processors are listed plainly — not buried behind a sales call.

Pricing

Plans that start with a trial

Hobby, Standard, and Business. Every plan includes a 14-day trial with no credit card. INPLICOM is a product of OFIN LTD.

Hobby

$19/mo

A first store, a side brand, or a founder answering their own inbox.

  • 14-day trial, no card
  • 1,000 credits/mo (~800 conversations)
  • 10M training characters
  • 500 MB media (about 250 products)
  • 3 support agents
  • Inbox, leads, and analytics
  • Guardrails and notifications
  • Hosted model routing
Start Hobby
Most organisations start here

Standard

$99/mo

The plan most stores run: more volume, daily re-index, and your own branding.

  • 14-day trial, no card
  • 10,000 credits/mo (~8,000 conversations)
  • 20M training characters
  • 2 GB media (about 1,500 products)
  • 6 support agents
  • Daily Auto Train
  • Remove INPLICOM branding
  • Unlimited teammates
Start Standard

Business

$399/mo

High traffic, resellers, and teams that bring their own model keys.

  • 14-day trial, no card
  • 40,000 credits/mo (~35,000 conversations)
  • 50M training characters
  • 10 GB media (unlimited products)
  • Unlimited agent configs (fair use)
  • Bring your own API keys
  • White-label widget
  • Admin API
Start Business

Taxes follow the rules where you bill. OFIN LTD issues the subscription. Full pricing details

Start your 14-day trial

Create an organisation workspace, launch an assistant, and keep humans in the loop with honest status.

Start free trial