What the platform covers
INPLICOM connects support, AI workforce, and business systems — one workspace instead of a standalone chat widget.
Knowledge
Index websites, PDFs, catalogues, and corrections so answers stay on your source of truth.
Universal inbox
Human and agent replies in one thread with live takeover when a person is needed.
Voice
Natural spoken sessions that reuse the same knowledge and guardrails as text.
AI Workforce
Specialist agents with approvals, receipts, and clear ownership of each task.
Automations
Flows that trigger on real events — not decorative diagrams.
Developer tools
Approved assistants can work in the same workspace as your team, with access you control.